Privacy Policy

Effective Date: March 2025

At Crew Security (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

By using our services or providing your information to us, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our services or provide us with your information.

1. Information We Collect

We may collect and process the following types of personal information:

Personal Information You Provide to Us

Contact Information: Name, email address, phone number, and postal address.
Employment Information: If you apply for a job with us, we may collect your CV, employment history, and references.
Client Information: Details about your business, security requirements, and preferences.

Payment Information: Billing details if you are a client or vendor.

Information We Collect Automatically

Website Usage Data: IP address, browser type, operating system, pages visited, and time spent on our website.
Cookies: We use cookies to enhance your experience on our website. For more details, please see our Cookie Policy.

Information from Third Parties

We may receive information about you from third parties, such as recruitment agencies, business partners, or publicly available sources.

2. How We Use Your Information

We use your personal information for the following purposes:

To provide and manage our security services.
To communicate with you about your inquiries, bookings, or job applications.
To process payments and manage billing.
To improve our website, services, and customer experience.
To comply with legal obligations and protect our legal rights.
To send you marketing communications (if you have consented to this).

3. Legal Basis for Processing

Under GDPR, we rely on the following legal bases to process your personal information:

Performance of a Contract: To fulfill our obligations to you as a client or employee.
Legitimate Interests: To improve our services and operate our business effectively.
Consent: For marketing communications or other purposes where you have given explicit consent.
Legal Obligations: To comply with applicable laws and regulations.

4. Sharing Your Information

We may share your personal information with:

Service Providers: Third-party vendors who assist us in delivering our services (e.g., payment processors, IT support).
Business Partners: If you are referred to us by a partner, we may share relevant information with them.
Legal Authorities: If required by law or to protect our legal rights.

We do not sell or rent your personal information to third parties.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights

Under GDPR, you have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct any inaccurate or incomplete information.
Deletion: Request that we delete your personal information under certain circumstances.
Restriction: Request that we restrict the processing of your information.
Objection: Object to the processing of your information for specific purposes.
Data Portability: Request a copy of your information in a structured, machine-readable format.

To exercise these rights, please contact us using the details provided below.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. International Transfers

If we transfer your personal information outside the UK or European Economic Area (EEA), we will ensure that adequate safeguards are in place to protect your data in accordance with applicable laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Crew Security
Email: [email protected]
Phone: 07806 969 275 , 07806 969 286
Address: Early Rivers House London E20 1AJ